Privacy Policy

NEW AGE PEST CONTROL is  committed to providing quality services to you and this policy outlines  our ongoing obligations to you in respect of how we manage your  Personal Information.

We  have adopted the Australian Privacy Principles (APPs) contained in the  Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in  which we collect, use, disclose, store, secure and dispose of your  Personal Information.

A  copy of the Australian Privacy Principles may be obtained from the  website of The Office of the Australian Information Commissioner at  https://www.oaic.gov.au/.

Personal  Information is information or an opinion that identifies an individual.  Examples of Personal Information we collect includes names, addresses,  email addresses, phone and facsimile numbers.

This  Personal Information is obtained in many ways including [interviews,  correspondence, by telephone and facsimile, by email, via our website  www.yourbusinessname.com.au, from your website, from media and  publications, from other publicly available sources, from cookies-  delete all that aren’t applicable] and from third parties. We don’t  guarantee website links or policy of authorised third parties.

We  collect your Personal Information for the primary purpose of providing  our services to you, providing information to our clients and marketing.  We may also use your Personal Information for secondary purposes  closely related to the primary purpose, in circumstances where you would  reasonably expect such use or disclosure. You may unsubscribe from our  mailing/marketing lists at any time by contacting us in writing.

When  we collect Personal Information we will, where appropriate and where  possible, explain to you why we are collecting the information and how  we plan to use it.

Sensitive  information is defined in the Privacy Act to include information or  opinion about such things as an individual’s racial or ethnic origin,  political opinions, membership of a political association, religious or  philosophical beliefs, membership of a trade union or other professional  body, criminal record or health information.

Sensitive information will be used by us only:

• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.

Where  reasonable and practicable to do so, we will collect your Personal  Information only from you. However, in some circumstances we may be  provided with information by third parties. In such a case we will take  reasonable steps to ensure that you are made aware of the information  provided to us by the third party.

Your Personal Information may be disclosed in a number of circumstances including the following:

• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.

Your  Personal Information is stored in a manner that reasonably protects it  from misuse and loss and from unauthorised access, modification or  disclosure.

When  your Personal Information is no longer needed for the purpose for which  it was obtained, we will take reasonable steps to destroy or  permanently de-identify your Personal Information. However, most of the  Personal Information is or will be stored in client files which will be  kept by us for a minimum of 7 years.

You  may access the Personal Information we hold about you and to update  and/or correct it, subject to certain exceptions. If you wish to access  your Personal Information, please contact us in writing.

NEW AGE PEST CONTROL will  not charge any fee for your access request, but may charge an  administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

It  is important to us that your Personal Information is up to date. We   will  take reasonable steps to make sure that your Personal Information  is accurate, complete and up-to-date. If you find that the information  we have is not up to date or is inaccurate, please advise us as soon as  practicable so we can update our records and ensure we can continue to  provide quality services to you.

This Policy may change from time to time and is available on our website.

If you have any queries or complaints about our Privacy Policy please contact us at:

Email: admin@newagepestcontrolqld.com.au

Phone: 0403 416 637